Shipping Policy

Effective Date: June 20, 2026

Meal Ninja offers refrigerated shipping to select locations outside of our local delivery area.

Before You Order

If you require shipping, we encourage you to contact us before placing your order. We’ll verify that we can ship to your location, provide an estimated shipping cost, and discuss any accommodations that may be available.

Shipping availability is determined by your location and carrier serviceability, and not all areas may qualify for refrigerated shipping.

---

Shipping Rates

Shipping charges are determined by several factors, including the delivery address, package weight, package dimensions, and current carrier pricing.

Any shipping costs shown during checkout are estimates only and are not guaranteed. If the final shipping cost differs from the estimate, we will contact you before processing your order. You’ll have the option to approve the updated shipping charge or cancel your order for a full refund.

---

Shipping & Delivery

Meals are shipped in insulated packaging with refrigerants designed to help maintain freshness during normal transit.

Once your order has been delivered, please refrigerate your meals as soon as possible. Meal Ninja is not responsible for spoilage resulting from meals left unattended after delivery.

While we work with trusted shipping carriers, delivery dates cannot be guaranteed. Meal Ninja is not responsible for delays caused by weather, carrier disruptions, or other circumstances beyond our control.

---

Shipping Issues

If your order arrives damaged or you believe your meals were compromised during shipping, please contact us within 48 hours of delivery at sales@themealninja.com.

Please include your name, order date, photos of the package and meals, and a brief description of the issue so we can review your claim.

---

Questions

If you have any questions about shipping or would like to verify that we can ship to your location, please contact us at sales@themealninja.com before placing your order.